Your privacy is important to us. We value you as a customer and take your privacy seriously.
To provide you with the high quality products and services you expect, American Life may collect a certain amount of personal information about you. We recognize that we have an important responsibility to protect the privacy and security of your non-public personal and financial information, whether you are a current or former customer, applicant or an inquiring consumer. Our information sharing practices are designed to meet strict legal requirements and to protect the confidentiality of your information. We maintain the same standards of privacy after a customer relationship has ended as we do for current customers and consumers.
The type of information we collect
The information we collect depends upon the product or service we are providing to you or that you are asking about. You and the writing agent are the primary source of information on your application, such as your name, address, telephone number and social security number. We or a consumer reporting agency may also request from you and other sources, information concerning your finances, such as your income, assets and employment status; credit history; information about your spouse or dependents; medical information and/or certain demographic information. For example, to properly underwrite and administer life and health insurance coverage, we may need to contact attending physicians, clinics or hospitals where you have been treated. If we receive a report from a consumer-reporting agency, the agency conducting the investigation may retain the report and share it with others who use the agency’s services as permitted by law.
How we treat the information
We keep any nonpublic personal and financial information we collect about you confidential. However, we may share information with certain persons and for certain purposes as described below.
We may share information we collect with non-affiliated third parties without prior authorization or offering you the right to “opt out,” as required or permitted by law. For example, we share information to underwrite or service your policy, administer claims, and to comply with legal requirements. We or an independent subsidiary also may share the information we collect with companies that perform marketing services on our behalf. We will not share protected health information with such a marketing organization.
In order to deliver better and more relevant products and services to you, we may share the nonpublic information, as described above, with insurance support organizations and other insurance companies.
We are committed to the security and confidentiality of your nonpublic personal information by maintaining reasonable physical, procedural and electronic security measures that comply with applicable laws. Our security practices include limiting access to this information to those employees and business associates with appropriate authority and for intended business purposes only. These employees or associates sign confidentiality agreements or are bound by standards of professional conduct. We also take reasonable electronic security measures on our web sites.
A final word
We are committed to keeping you informed about our practices and your rights. The products and services you receive are continually evolving to meet your needs. The use of information must remain flexible in order to meet such changes. The privacy landscape is changing as well. Therefore, it may be necessary for us to periodically review and update our privacy practices.